Logitravel

“Logitravel managed to increase the productivity of its employees and continues to use EffiWork in its continuous improvement processes”.

Logitravel

“Logitravel managed to increase the productivity of its employees and continues to use EffiWork in its continuous improvement processes”.

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Improving time management

 

Logitravel is an international company with teams working in different countries.

In order to maintain a high level of excellence, identify opportunities for improvement, develop and implement appropriate change policies, the company set out to analyse the performance of its employees.

A common characteristic of the employees in the performance of their activities is the use of technological tools (ERPs, mail, internet, CRM, mobile phones, etc).

The challenge

Logitravel was clear that in order to undertake this in-depth study, it needed a solution that would measure the activity and use of tools, productivity indices of individuals and teams, as well as record the time invested in the different projects underway.

In addition, there were other requirements in terms of accuracy, objectivity in the data provided, automation and ease of implementation.

The solution

EffiWork was the solution that best suited the needs of the project, met all the requirements and provided an opportunity for continuous improvement beyond the need for initial measurement.

The project was implemented in several stages, which included the initial identification of the project team (managers and department heads), the definition of the improvement objectives to be achieved and a process of communication to employees about the challenges and development of the project.

During its implementation, training sessions were held for managers and employees, in which they were shown in a simple way how to configure EffiWork to obtain and interpret their data.

Finally, EffiWork was deployed in the workstations of different departments of the company. From the moment it was installed, EffiWork began to list the applications and websites used by employees in their daily work activities, allowing them to configure a first productivity map and obtain objective data on the productivity of the work groups.

Result

  • Initial observations indicated that the productive activity of the employees as a whole was lower than expected by the organisation.

     

  • A comparison between departments highlighted differences in performance levels, especially between call centres in different countries and between development departments.

     

  • Analysis of application usage identified excessive use of email (up to 40% of productive time in some cases). Analysis of the average time spent per application was low (well under 1 minute).

Five months after the start of the project, the results achieved were significant:

  • Productivity improvement: a 20% increase in productivity is observed for all employees.

  • Improved time management: in some departments, thanks to the information EffiWork provides on time and application usage, employees improved their work habits, focusing more on the use of productive applications, dedicating their time to priority tasks and projects, achieving productivity increases of up to 30%.

  • Reduction of non-productive activity: 70% of the departments have a non-productive activity time of less than 30 minutes per day, much lower than at the beginning of the project.

  • Time and attendance: Additionally. Logitravel has been using WorkMeter’s Time@Work time and attendance software since May 2019 to comply with the new Time and Attendance Act and avoid possible fines. The system provides a daily time record per employee optimising the management of working time.

In conclusion, EffiWork has proven to be the solution that best suited Logitravel’s needs, effectively solving the challenges posed in the project. Logitravel, having achieved the initial objectives, continues to use EffiWork as a key element in its processes of continuous improvement in the performance of its employees.

About the Client

Increased labour productivity:

About Logitravel

Logitravel is an online travel agency based in Mallorca specialising in cruises, coastal hotels and package holidays. Founded in 2004 by a group of experts in web development applied to the tourism sector, Logitravel has more than 200 employees with extensive experience in the tourism sector.

Logitravel is currently present in Spain, Italy, Portugal, Germany, France, United Kingdom, Finland, Ireland, Mexico and Brazil.

Industry:

Leisure,travel and tourism

Region:

Spain

Company size:

201-500 employees

Products:

EffiWork

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