How to measure worker productivity

Published on 26/03/2024

How to measure worker productivity

Published on 26/03/2024
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How to measure worker productivity

Productivity is one of the forms of success. Employees are key to the functioning of the company. Therefore, attention must be paid to their work engagement. To do this, you need to establish some basic metrics and key indicators to measure worker productivity.

Generally, to measure worker productivity, we start with the calculation of the professionals’ performance based on the relationship between the hours worked and the work done, always through predefined metrics. In this way, it is possible to make decisions to improve productivity in the company.

Indicators to measure worker productivity

Measuring worker productivity through predefined key indicators allows identifying points for improvement to plan effective actions, as well as promoting self-management in each worker’s job development, thus allowing their performance and motivation to increase, driving the growth of business activity and its success within the corresponding sector.

“What is not measured cannot be improved. And what is not improved, always degrades.” This was said by physicist and mathematician William Thomson Kelvin, and it can be confirmed every day in any aspect of our lives, but especially in the professional field.

Now, what indicators drive labor productivity? In the labor world, indicators are vital for optimizing processes, improving decision-making, and increasing performance. But not all organizations know how to proceed in this regard, select and manage these indicators. In some cases, they do not have the necessary tools to obtain objective data from the correct metrics and act accordingly.

Having a complete and suitable software is essential to being able to measure worker productivity, to detect points and areas for improvement in any organization, compare them, and analyze them.

Our CEO explains that “there are numerous parameters whose analysis would help us improve our profits, regardless of the business sector or the size of the company. We can all measure and be measured and act according to our objectives. However, there are some indispensable indicators for any company.”

Here we present a series of indicators that cannot be missing in your company if you want to maintain a high and controlled level of productivity.

The goal of these productivity indicators is to transform into figures and data everything that happens in a company, with its employees, projects, tasks, and clients. In this way, any manager can have a real and updated knowledge of everything under their charge, analyze the performance of their team, and make the necessary decisions to optimize their work and that of their team.

Labor activity

An indicator that can be measured with a system that records when the employee arrives or starts their day as well as the conclusion of the same.

Measuring this indicator will help not only to identify the productive time of the worker during their working day but also to ensure compliance with the digital disconnection law, the hourly registration law, and the new telework law.

Analyzing these data will allow for correcting disturbances, devising improvement actions for the management of the worker’s time, and even avoiding legal sanctions for non-compliance.

Time invested in projects and clients

Measuring the time it has taken to carry out each project by teams and by employee is of great help to optimize resources and distribute them better. Likewise, when it comes to time investment in customer service.

If this time the investment indicator is not analyzed, workers will be acting on inertia, without any information, and this will have its cost at the end of the year.

The development and conclusion of tasks and projects

Being able to identify, in real-time, the progress of each activity and project in an organization will ensure the achievement of the objectives set.

Companies that do not measure and analyze during the course of the project usually fail to meet their objectives. This indicator also provides data on the functioning and effectiveness of each task, both for teams and employees. Its analysis will indicate whether it is more productive to reassign tasks, reorganize teams, or modify initial approaches to achieve the goal.

Time spent on applications and work tools

Some productivity measurement systems allow for the creation of maps of productive applications and tools for each employee or teams of professionals, thereby understanding their workflow, always respecting their privacy in the content, and identifying the thieves of their productive time.

Analyzing their workflow makes it possible to know if an employee’s workday should be changed; because they are more productive at certain times of the day, if they work better with a split shift, or if what they need is a flexible shift to develop their tasks in the best way.

Also, measuring the time of meetings and their results will help optimize resources and times, improving productivity.

Many professionals work better early in the day, others do so during the afternoon or even at night. Measuring productive work time, by doing so it is possible to detect each person’s energy cycles and opt to apply policies of flexible working hours, thus increasing the productivity of the professional and the company.

The important thing is to achieve the objectives. The pre-established and common schedules in companies are being displaced by more innovative work models and suitable for the current needs of organizations, professionals, and projects.

Workload

This measurement helps to understand the weak points of the day for each worker, in which tasks or projects they spend more time on and make progress, and in which they are less effective.

The performance metric will assist managers and supervisors in reallocating and distributing tasks based on the obtained data. In other cases, the extracted indicators help to evenly distribute workloads.

Benefits of measuring worker productivity

Being able to analyze and measure worker productivity through the previously described indicators can not only increase productivity but also manage and make better decisions in the following areas:

Employment and total time management

Once we understand how each worker spends their day, in which tasks or projects they spend more time and progress or in which they are more effective, we will obtain the performance metric, which will help managers and supervisors reallocate and distribute tasks and workloads in a balanced manner based on the obtained data.

Promotes self-management of time

Labor autonomy and self-responsibility are the driving forces behind high-level productive work. If employees get used to controlling and managing their own times, the whole organization wins.

Current work modalities promote labor autonomy, with dislocated labor development that implies more responsibility and self-control, both in the tracking of our times and tasks as well as the objectives, and only the appropriate digital tools allow this. This self-management of time will directly improve family reconciliation and the free time of each professional.

Office vs. Telework

Being able to measure worker productivity, through tools that allow analyzing the previously described indicators, will demonstrate with objective data, whether the professional is more productive working at the headquarters or remotely and will help to make the necessary decisions to increase productivity.

Digital disconnection and reconciliation

Having indicators and systems that allow balancing the workday and promoting reconciliation between work and family life is crucial to increasing employees’ motivation and productivity.

Systems that guarantee the right to digital disconnection protect the well-being of employees, inform them when they have exceeded their working hours, and invite them to rest. This way, workday excesses, stress or techno-stress are avoided, and work-life balance, flexible working hours, and teleworking are promoted.

Measuring worker productivity increases their productivity

Once you have this data, the next step is to explore the causes and reasons. In particular, managers must be able to identify the elements that leverage their team’s motivation.

Various studies have demonstrated a close link between performance and motivation. And we should not fall into the easy equation that an increase in motivation derives exclusively from an increase in wages. Otherwise, it would not explain how, for the same pay, different levels of productivity and performance are observed. There are demotivating factors, internal or external to the company, that can be intervened with, such as:

  • Distance from the workplace
  • Lack of reconciliation between personal and family life
  • Micromanagement and perceptions of a lack of trust
  • Excessive workload and techno-stress
  • Inadequate exploitation of the results obtained

Learning to correctly measure worker productivity also allows for identifying the obstacles that stand in the way of better or full worker satisfaction and finding the appropriate solutions to eliminate them.

Finding good software for time and activity management, through which key indicators can be obtained, measured, and analyzed, will facilitate intelligent decision-making and demonstrate, with objective data, the productivity levels of the team, thus carrying out the necessary improvement actions.

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